All prices at Galaxy Goods include GST. Orders are dispatched from Australian warehouses within 1–2 business days of payment.
Delivery is priced per product
Each product has its own delivery cost, based on the item and your postcode. Some items ship free, while others — especially large items going to regional or remote areas — carry a delivery charge. Enter your postcode at checkout to see the exact cost before you pay. If you order several items, their delivery costs are added together.
Delivery typically takes 3–8 business days depending on your location; regional and remote areas can take a little longer. Couriers cannot deliver bulky items to PO Boxes or Parcel Lockers, so please use a street address for large items.
Appliances and large items
Appliances are Australian 240V models and are delivered within Australia only. Bulky items may need someone at home to receive them.
Outside Australia
Our products ship from Australian warehouses, and most can only be delivered within Australia. If an item can’t be sent to your address, checkout will tell you before you pay. On any order we can send overseas, Australian GST is removed at checkout, and any import duties or taxes charged by your country are the customer’s responsibility.
Tracking
Every order receives a tracking number by email once it leaves the warehouse. Items in the same order may occasionally arrive in separate parcels from different warehouses, at no extra cost to you. Questions about a delivery? Contact us any time and we’ll chase it up.